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Service

As a professional LED downlight and tracklights factory, we supply the best service in pre-sales, in-sales- service and after sales,  

For pre-sales, we will give you the total products information and give you the lighting solution according to your requirements,  we will supply verious test report and certificates freely, we will also give suggestions for the shiping cost etc,  

For in-sales-service,  we will let you know the status of the order, send the booking information to forwarder and clients in time, keep communication with clients at any time.  

After sales service, we will follow you the status of the goods when you received the goods, we will supply the help for the installation or other help,  if the products stop working due to our quality problem, we will send lamps for replacement first, after replacements, we will work together to find the problem. 


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